We are working on an update to resolve this issue if the Surface Pen Settings driver is not rolled back:ġ) Right click the Windows Start Menu icon and click Device Manager.Ģ) Click the arrow next to Human Interface Devices to expand that node.Ĥ) Click on the Driver tab to view the version information.ĥ) If the version of the driver is 10.0.302.0, please click Uninstall.Ħ) In the Confirm Device Uninstall popup, check the box to "Delete the driver software for this device" and click OK.Ĩ) You should now have the Surface Pen Settings driver version 4.0.112.1 dated. If you have version 10.0.302.0 of the Surface Pen Settings driver on your Surface Pro 3, follow the steps below to roll back and remove the driver from your Surface. We are sorry for any confusion or inconvenience that this has caused. If you had manually download and installed the Surface Pen Settings driver from the Surface Pro 4 Drivers page in an effort to enable Surface pen button customization through the Surface app on Surface Pro 3, you will need to roll back and remove the driver. This driver is not intended for Surface Pro 3 and is no longer being offered as part of the update. With your help we were able to identify the source of the issue being the Surface Pen Settings driver (version 10.0.302.0 dated ) which was inadvertently being installed as part of the “System Firmware Update – ” or manually installed by some customers. Not all drivers are up-to-date as described in the SP3 update history page.įortunately, clever users traced the problem down to the Surface Pen driver and Microsoft employee Jerry (really wish they'd publish last names) posted the following explanation and fix: Thanks for all that have provided responses on this issue. None of them can use right click on the typecover trackpad, when (where right click should be) is pressed a left click occurs. Occasional BSOD ends in "DRIVER_POWER_STATE_failure"ĥ. Ive got 4 Surface Pro 3s all with TypeCovers. So you going to click on desktop in the left pane, Double-click. Surface App mapping not working: the app does not control the device.Ĥ. And those were all the files are stored that were going to be working with in this course. Click one of the Align icons on the Properties bar. (Wifi on, Bluetooth off, All accessories detached)ģ. This will not work for copying and pasting multiple objects at once. Wake up from sleep randomly: After I press the power button and put the device into sleep, it wakes up automatically (and randomly) and stay in lock screen. A single click on the power button just won't boot up the device normal (interestingly it will boot up if I press the power button and leave it for 5 minutes).Ģ. Pressing the shut down button will also cause the same. I have to long press power button for 30 seconds and use "power + vol-" buttons to turn the device back on. Reboot into a black screen: After hitting the reboot button the machine shuts down but do not come back. After the Bluetooth drivers and other drivers updated, go to the solution 1 to pair the Surface Pro 3 Pen, Surface Pro 4 Pen, Surface Pro 5 Pen and Surface Pro 6 Pen again. Problems being reported include these cited by user NewbilityEdu: 1.
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